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The Operations Supervisor is primarily responsible for the business being prepared to achieve the highest expectations of guest experience at all times through operational standards compliance and team leadership. Overseeing back of house process, café management, and product. They will lead a team of visual and product-focused leads and guest service associates. In the absence of the Store Manager and Assistant Manager, the Operations Supervisor oversees all aspects of the business, and is the most senior manager in the store.
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