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We hope we can answer your question below, but if not, feel free to contact us!
Orders & Shipping
What's my order status?
How do I cancel my order?
Can I exchange my order?
How do I return or exchange an item?
I forgot to add an item to my order; can I make a change before it ships?
Can I change the color/size of what I just ordered?
Can I make a change to my billing or shipping address before my package ships?
Do you ship to PO Boxes?
Can I use my Alo e-Gift Card for in-store purchases?
Returns & Exchanges
What is the Alo Yoga return policy?
How do I return a gift?
When will I receive my refund?
I would like to start a return on my order. What should I do?
I bought something in store, can I return it by mail?
Product & Inventory
The style/size/color I want is out of stock. When will you be restocking?
Do you provide price matching or adjustments?
I am between sizes, what size do you recommend?
Where can I learn more about beauty?
Do you ship internationally?
Why am I being charged additional taxes or fees at checkout?
What's the status on my return?
Where do I go to redeem my 30-day code?
I didn't receive my free 30-day code after purchasing - where do I find it?
How do I redeem my order for 1 year of Alo Moves?
Do you offer any discounts for teachers?
Do you offer any discounts for first-time buyers?
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