new store guidelines
At alo, we pride ourselves on a culture of excellence. It shows up in everything we do, every day. With health and wellness at the forefront of our brand, it is especially important to us that our community knows they are taken care of. We have taken the following health and safety measures in order to ensure we are always prioritizing our employees’ and guests’ well-being.
We're Open!
OUR WELLNESS POLICIES
At alo, we pride ourselves on a culture of excellence. It shows up in everything we do, every day. With health and wellness at the forefront of our brand, it is especially important to us that our community knows they are taken care of.
We have taken the following health and safety measures in order to ensure we are always prioritizing our employees’ and guests’ well-being.
(FREE) MASKS FOR ALL!
- All alo sanctuaries are set up with a check-in station that is equipped with touch-free sanitizer dispenser, complimentary face masks for guests and one of our alo employees ready to assist you.
- All alo employees will be wearing face masks during their scheduled shifts.
CLEAN AIR TECH
- All Alo sanctuaries are set up with the revolutionary Molekule Air + Air Mini air purifiers to help ensure that all of our sanctuaries are clean air zones. All fitting rooms will also be equipped with the Air Mini to help ensure that the air is clean and any potential bacteria and viruses in the air are being destroyed. For additional information on these devices you can reference molekule.com.
SOCIAL DISTANCING
- Hand sanitizing stations will be set up throughout the store along with signage directing all guests to adhere to social distancing guidelines.
- We will be limiting store occupancy to ensure that social distancing guidelines are followed.
SPARKLY CLEAN
- Cash will not be accepted as a form of payment.
- High-touch surfaces will be thoroughly cleaned on a regular basis as a part of our cleaning and safety guidelines.
BUY IN STORE & RETURN ONLINE - EASY!
Shop in-store & try at home! Send back anything you don’t 100% love with FedEx, using our easy online returns form, click here. *All other rules of Return Policy apply. (Make sure to provide your email when checking out in-store!)
FAQ
Can I return items in store?
Are you offering hemming?
Will the café and studio be open at alo?
Can I buy online and pick up in store?