Returns & Exchanges

We want you to be completely happy with your new purchase.
If you don't love it, send it back!

Return Policy

Orders can be returned within 30 days of purchase. We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within this time frame. Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email once the refund has been issued!

We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within 30 days of purchase. Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email once the refund has been issued!

Alo Yoga is not responsible for any lost returns. We recommend a shipping method with a proof of delivery or tracking number.

We currently do not generate return labels for international shipments, customers will be responsible for return shipments & cost.

Exchanges & Price matching

We do not offer exchanges or price-matching at this time. Please follow the return policy steps for the items you wish to exchange and visit us to submit a new order for your new items.

How to return, processing & refunds

Domestic

(within the U.S.)

International

(Outside the U.S.)

domestic

It's easy! Your packing slip in your shipment has a prepaid label attached. Just secure this to the outside and drop it off with FedEx.


Lost your return label or packing slip? Click here to generate a new one.

international

Please email internationalreturns@aloyoga.com and make sure to include ALL of the following:

  • Order Email Address
  • Order #
  • Item(s) you'd like to return & why

We currently do not generate return labels for international shipments, customers will be responsible for return shipments.

DOMESTIC RETURNS

It's easy! Your packing slip in your shipment has a prepaid label attached. Just secure this to the outside and drop it off with FedEx.


Lost your return label or packing slip? Click here to generate a new one.


Please allow 2-4 business days to process your return once it has been received by our warehouse.

We will refund the price of the merchandise (excluding all applicable shipping charges and any customs, duties, taxes or additional fees that may have applied to your order) upon receieaving the return.

Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement.

INTERNATIONAL RETURNS

It's easy! Your packing slip in your shipment has a prepaid label attached. Just secure this to the outside and drop it off with FedEx.


Lost your return label or packing slip? Click here to generate a new one.


Please allow 2-4 business days to process your return once it has been received by our warehouse.

We will refund the price of the merchandise (excluding all applicable shipping charges and any customs, duties, taxes or additional fees that may have applied to your order) upon receieaving the return.

Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement.

DOMESTIC RETURNS

It's easy! Your packing slip in your shipment has a prepaid label attached. Just secure this to the outside and drop it off with FedEx.


Lost your return label or packing slip? Click here to generate a new one.

Please allow 2-4 business days to process your return once it has been received by our warehouse.

We will refund the price of the merchandise (excluding all applicable shipping charges and any customs, duties, taxes or additional fees that may have applied to your order) upon receieaving the return.

Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement.

final sale items

All bodysuits, underwear, or items marked "Final Sale" are considered final sale and cannot be returned once purchased. Aloyoga.com does not accept returns for third-party retailers.

Gift Card refunds

Purchases paid for using split payment (part gift card, part other payment method) will always be refunded to the gift card(s) first. Any remaining balance will be paid to the other original payment.

RETURNS MADE IN-STORE

You may return full price merchandise purchased in-store to any Alo store for a full refund to the original form of payment within 30 days of purchase. For cash transactions, any returns that meet the policy criteria can be credited to a gift card. You may also return or exchange full price merchandise for store credit within 30 days of purchase. All merchandise returned for exchange, store credit or refund must have original tags attached, be unused in sellable condition and accompanied by the original sales receipt. Purchases paid for using split payment (part gift card, part other payment method) will always be refunded to the gift card(s) first. Any remaining balance will be paid to the other original payment method. All 3rd party, bodysuits, underwear, and café items are final sale.

BUY IN STORE & RETURN ONLINE - EASY!

Shop in-store & try at home! Send back anything you don’t 100% love with FedEx, using our easy online returns form, click here. *All other rules of Return Policy apply. (Make sure to provide your email when checking out in-store!)

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